Refund Policy

Customer Satisfaction Guaranteed
At Clothon, we strive to ensure you are completely satisfied with your purchase.

Eligibility for Refunds
Refunds are available for items that are:

Defective or damaged

Incorrectly shipped

Not as described

Non-Refundable Items
Items that are worn, washed, or altered are not eligible for a refund.

Refund Request Period
You can request a refund within 7–10 days of receiving your order.

How to Request a Refund

Contact our support team at Clothon49@gmail.com or call +92-305-7774212

Provide your order number and reason for the refund.

Our team will guide you through the process.

Return Shipping
Customers are responsible for return shipping unless the item is defective or incorrectly shipped.

Refund Process
Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.

Refund Method
Refunds will be issued via the original payment method.

Exchanges
Exchanges are possible for defective or incorrect items, subject to availability.

Customer Support
For any questions or assistance regarding refunds, contact us at Clothon49@gmail.com or call+92-305-7774212